Whether you want patient, judgment-free 1-on-1 coaching to master your everyday devices or a deep-tech audit of your enterprise carrier bills, every session is tailored to save you money and eliminate frustration.
Led by Ethan Ralston | Certified AI, Project Management & Wireless Specialist
1-on-1 Personal Tech Coaching (Via Zoom)
Patient, live video sessions at your own pace
Most Popular for Beginners💻
1-on-1 Personal Tech Concierge
Frustrated by constant updates, lost passwords, or confusing settings? Hop on a private 1-on-1 Zoom call where I walk you through your phone, tablet, or computer step-by-step in plain English.
Zero-jargon, patient live screen-sharing guidance
iCloud, Google Photos & backup organization
Scam, phishing & spam call defense setup
Perfect as a gift for parents or grandparents
Fast Turnaround🧹
Remote Adware & Slow-Phone Rescue
Is your phone overheating, dying fast, or bombarded by full-screen lockscreen ads? I remotely guide you through stripping out hidden malware launchers and fake "cleaner" apps without losing your photos.
Complete removal of rogue adware & hijackers
Permission & Accessibility security lockdown
Native battery & storage speed restoration
Buyer Protection🔄
White-Glove Upgrade & Switcher Guide
Don't get talked into expensive retail store add-ons you don't need. Before you upgrade or switch carriers, we map out the exact trade-in math, unlock checks, and eSIM transfer steps together.
Unbiased trade-in & promo credit math check
Port-out PIN & account number preparation
Pre-transfer cloud backup verification
Carrier Auditing & Business Infrastructure
Cost reduction & radio priority engineering
High ROI📊
Carrier Bill & Plan Audits
A complete teardown of your current consumer or business mobile accounts to strip away hidden insurance fees, unwanted add-ons, legacy rate bloat, and ghost lines.
Rate plan matching to actual data telemetry
Hidden surcharge & feature identification
Multi-line family or business cost restructuring
RF Engineering🚀
Network Priority & Dead-Zone Triage
Experiencing slow speeds or rural dead zones? I analyze your local tower coverage maps, cross-reference QCI scheduling tiers, and design dual-SIM fallback or home internet setups.
Local tower layout & spectrum band analysis
QCI priority diagnosis & MVNO re-tiering
Dual-SIM backup & rural internet strategy
B2B & SMB🛡️
Enterprise Fleet & Workflow Setup
For small businesses and growing teams. Structural setup of employee device deployment guides, offboarding protocols, and practical AI workflow integrations.
Employee device onboarding/offboarding blueprints
Zero-trust security & sandbox policies
36-month EIP hardware upgrade cycle planning
Tech Concierge Services
Stop fighting with your devices. Choose a session below and let's get your tech running the way it was designed to.
The Quick Triage
$25
A targeted, fast-paced 30-minute remote session to fix your immediate tech headache.